Blog / Jewellery

Guide To Our Services

Monday February 13, 2023
Stephen Sutton

Here at Cry for the Moon, we offer a range of useful services alongside selling high quality pieces of jewellery.

Whether you need your favourite necklace repaired, or a valuation for an inherited family heirloom, our team have the expertise to ensure you’ll always receive the help you need. We take the time to learn about you and exactly what you need. We are also happy to talk you through the process at any time.

If you’re looking for a unique bespoke piece, speak to our design team about commissioning something tailor-made, or if you’ve changed your style and would like to sell some of your jewellery, we also buy older pieces and breathe fresh eternal life into them.

Our team has years of experience selling, repairing, designing and valuing jewellery and we’ve built up a reputation for the quality of work as well as the high standard of our levels of customer service.


Whether your jewellery has suffered a breakage or just some general wear and tear, we want to help get it back to looking its best. Perhaps you’ve stopped wearing some of your pieces because they’ve lost some of their original lustre or you’ve noticed the gems have started to blur, but you don’t want to leave them languishing in the bottom of your jewellery box.

Sometimes our jewellery just needs a bit of extra TLC, and often with a few simple repairs or alterations, you can be wearing your favourite older pieces again in no time. Our team has always taken pride in our ability to restore a piece of jewellery to its former glory – we would love to do the same for you.

We can also help with alterations and resizing, so if you’ve inherited a vintage piece or received a gift from a loved one that doesn’t quite fit, there’s every chance that the sizing can be altered so you can start enjoying it. If an old or damaged piece doesn’t quite fit your style, we can even refashion some pieces into beautiful new bespoke designs.

Design and commissions

We’re very lucky at Cry for the Moon to count a multi award-winning jewellery designer amongst our in-house design team. Our Master Craftsman Simon Gearty was a prodigy at his art school, as the only student to ever win first prize for his diamond modelling two years running. He can turn his hand to unlimited stunning bespoke styling, and loves bringing his incredible skills and well-honed expertise to the fore.

If you’re struggling to find the piece that feels ‘just right’, a commissioned item may be just what you’re looking for. We have no doubt that our fantastic design team can take that idea that’s been swimming around in your head, and in just a few steps will create an exquisite and unique piece that truly encapsulates the style and personality of the wearer.

We will always focus on exactly what you are looking for. We’ll take the time to understand the requirements of your piece and what we can do to make it extra special. We’ll be in touch with you throughout the design and commissioning process.

Sell your jewellery

It’s a fact of life that as we age our personal style naturally changes, and fashion trends come and go. If you’ve fallen out of love with some of your old jewellery or it’s no longer considered en vogue, you might be thinking about selling it to make space for some new pieces in your collection.

Alternatively, if you’ve inherited a collection from a loved one, it’s almost certain that not all of those pieces will be to your taste, and you may prefer to honour their memory by selling five or six of their pieces to purchase a single higher value memento that you’ll actually wear.

Our team have over 50 years experience buying and selling jewellery, and are able to offer highly competitive prices for unwanted jewellery, gold, coins or watches. Our prices will take the sting out of selling items with sentimental value, and give you the peace of mind to declutter your collection in an oasis of calm, knowing that you’re in expert hands that will pay the price you deserve.

The price of precious metals is currently on the rise, so it’s the perfect time to start thinking about trading in some of your items for something new. Your old jewellery might be worth a lot more than you realise.


If you have inherited a jewellery collection or you just have a number of pieces that you simply don’t wear anymore, you might be interested in having it valued to understand its worth, either from a selling or insurance perspective.

Whether you’d like a valuation ahead of selling the item, for probate/inheritance tax, or for insurance purposes, the team at Cry for the Moon is here to help. We are regularly called on to provide an unbiased opinion on the value of an item, so our team has extensive experience in valuing.

You’l need to provide any paperwork related to the item, such as authenticity certification, gemstone grading reports, purchase receipts, and details of any previous valuations. Once we have those, we’re usually able to appraise the item (including cleaning and photography) and provide an up-to-date valuation within just 2-3 days.

Whichever service you need, please don’t hesitate to reach out to the friendly expert team at Cry for the Moon, who will be more than happy to assist you. We will happily answer any questions or queries that you have and explain the finer details of the services that we can offer to you.

Stephen SuttonHead of Sales